MEET THE MARKETORDERS TEAM – FILIP JANCZAK, Digital Manager

Have you ever wondered who is behind MarketOrders’ success?

At MarketOrders, we believe that the team is critical to a company’s success, which is why we’ve decided to highlight our fantastic talents in this series of blog articles. 

Today, you’ll find out more about Filip Janczak, Digital Manager and key asset to MarketOrders crowdfunding success. 

International background

Filip lived 12 years in Zgierz, Poland, before he moved to London, where he studied Media and Culture at Middlesex university. His network of friends and colleagues helped him start an exciting career within the startups world and motivated him to start his own digital marketing business, Creatos Media, which has won multiple awards.

Passionate about martial arts, Filip also likes to grow companies and develop new ideas, which give him a playground where he can express his creativity and challenge himself. 

His MarketOrders journey

His extensive network also lead Filip to MarketOrders. He explained: “I had known Krystian Ozog, Chief Customer Care Officer of MarketOrders for a long time when he introduced me to the founding team. I immediately liked their vision and ambition, even though they were just starting the business at that time. I’ve been working with the team since.” 

Filip’s role involves digital channels, but not only. Here is how he describes his work: “My role as Digital Manager is to create content, manage the channels and grow the community. I also make sure that we communicate as clearly as possible about the technology we use, which can be intimidating for people outside of technology. Blockchain technology is innovative, untapped, and has great potential, but most people don’t understand it. I’m here to make sure they do.”

Having grown ideas into businesses and international brands, Filip has extensive experience in developing innovative digital campaigns and his skills were crucial to MarketOrders crowdfunding success. 

Co-Founders’ opinion

Sukhi Jutla, Co-Founder & COO: “Filip is thriving with MarketOrders primarily because he understands the fast dynamics involved in startups and is well experienced in this way of working. He consistently brings new ideas and innovative ways of bringing our digital campaigns to life that help the business grow and attract new customers and investors. Filip always brings a smile to his work and always finds solutions – and that’s what makes MarketOrders what it is today. Thank you Filip!”

Ram Krishnna, Co-Founder & CEO: “I have known Filip for many years. He is very a hard-working, dedicated, and reliable person who goes the extra mile to get a job done and doesn’t give up when things get tough. He loves learning new things and he thinks out of the box. He is passionate about what he does. I’m extremely happy that he is part of MarketOrders and he definitely is a great addition to the team !”

Filip’s favourite quote

“Anyone who has never made a mistake has never tried anything new”, Albert Einstein.

To get in touch with Filip, add him on LinkedIn now.

Get to know the rest of the team! 

Check out Ram, Sukhi, Gopi, Krys, George, Caroline.

MarketOrders at the International Jewellery London (IJL) 2019

The International Jewellery London (IJL) is the pre-eminent annual destination for the best of British fine jewellery, as well as leading brands from around the globe.

It is the global meeting place for the jewellery trade so it’s only natural that MarketOrders attended. Our COO & Co-Founder Sukhi Jutla was also asked to speak on a panel about The Future of Fine Jewellery.

In this blog post, she gives her personal take on the IFL and the key takeaways points and trends she learned as well as an overview of her panel talk.

About IJL No alt text provided for this image

The IFL is an annual event held in London over the course of 3 days. There were a number of seminars, talks and workshops talking about the new trends and technologies emerging in the jewellery industry.

The exhibition featured a catwalk show showing the latest jewellery designs, an inspiration theatre talking about how to embrace technologies to improve customer experiences and the knowledge Hub where I was speaking.

The key themes at IFL focused on: 

  • The future of lab-grown diamonds
  • The Future of Fine Jewellery
  • Jewellery trends for 2020
  • How to embrace systems and tech to deliver the ultimate shopping experience
  • Sustainability in the jewellery trade

 

MarketOrders point of viewKrystian Ozog also came along and he looks after our customers at MarketOrders as our Chief Customer Care Officer

Walking around the Olympia exhibition centre with the most beautiful and dazzling jewellery collections looking back at you made me think even deeper about how MarkterOrders can best serve the industry and more specifically, help our retailers.

Almost everyone I spoke to said their biggest issues were with not being able to communicate enough to the end consumer. 

With most of the products being created by designers, suppliers and manufacturers who are often removed from the consumer on the high street, it can be hard to see what products are selling and why some items don’t sell. 

Without some sort of communication with the end consumer, it can be difficult to truly provide what the consumer needs.

This is why MarketOrders exists; to bridge that gap. By only placing orders from retailers, suppliers will only produce items that are needed.

Retailers are best placed to place orders as they face off to the customer on a daily basis. They understand what sells and what won’t.

By placing personalised orders on-demand, retailers can be confident that they can sell their stock and not have to meltdown items that don’t sell or be stuck with inventory on shelves.

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The Future of Fine Jewellery Panel 

If you missed my panel talk here are the key highlights from my panel.

I was joined by Naomi Newton-Sherlock, the Creative Director at Domino and Daisy Grice, a jewellery designer. Chairing the panel was Asha Pitt from the Professional Jeweller.

Note: MarkeOrders has a profile feature in Septembers edition of the Professional Jewellery which you can check out here on page 78.

 

 

On Millenials and jewellery trends….No alt text provided for this image

  • Millennials shop in different ways. They are not looking to buy a product but an experience. So can retailers keep up with these changing consumer demands?
  • It’s no longer seen as fashionable to buy expensive jewellery if demi-stones look just as good and are half the price. Millennials are image-conscious and want to be able to keep up with changing fashion trends without the costs involved.
  • Consumers and Millenials, in particular, are looking for convenience and personalisation. They are not buying a product but experiences as they value experiences more highly.

 

What advancements should the jewellery industry be embracing?Our visionary CEO of MarketOrders was also in attendance at the IFL to look for new trends.

  • Retailers are no longer selling a product but an experience.
  • Consumers value individual attention, customization and personalisation as opposed to mass-market customer service.
  • Retailers and designers need to think about how best to reach their customers and listen to what they are asking for

When it comes to responsible jewellery manufacture, do consumers really care? 

  • If given the choice, most consumers would opt for the responsibly sourced jewellery but retailers say this is still a small proportion of their sales simply because not enough suppliers are providing this due to the extra costs involved.
  • Perhaps if consumers voted with the pounds in their pockets then things could potentially change.
  • However, responsibly sourced jewellery is still more expensive and not enough consumers feel they want to pay extra for this.

Demi-fine / semi-fine jewellery continues to grow as a market segment; should fine jewellers be concerned?

  • Not necessarily. Most retailers are now stocking an array of different types of jewellery so that they can cater to all consumers.
  • In order to stay ahead it is vital retailers notice and adapts to consumers changing demands otherwise they risk being left behind.

Q) How can technology improve the consumer experience and industry margins?

 

  • Without a doubt, it is imperative the industry embraces technology to better serve their consumers.Our Chief Customer Care Officer, Krystian Ozog relaxes on a chair after a busy conference!
  • Retailers need to have omni-channels, different ways to reach their consumers and give them different options to see and buy their products.
  • Make the purchase an experience and not just a transaction.
  • The jewellery industry is no longer competing with other jewellery but with other products. Jewellery used to be a popular gifting idea but now it’s competing with the latest iPhone, tech gadget or luxury holiday!

I hope you enjoyed this roundup summary of IFL, looking forward to next year!

MEET THE MARKETORDERS TEAM – GOPI GOVIND, Chief Technology Officer

Have you ever wondered who is behind MarketOrders’ success?

At MarketOrders, we believe that the team is critical to a company’s success, which is why we’ve decided to highlight our fantastic talents in this series of blog articles. 

Today, you’ll find out more about Gopi Govind, MarketOrders Chief Technology Officer. 

Background & Education

Gopi comes from the south of India and started his career in Bangalore. 

Technical Consultant & Solution Architect in the IT industry, Gopi graduated in Computer Science from Bharathidasan University. 

He is also involved in charities and is on the board of the London Tamil Sangam, one of the oldest Tamil organisations in UK. This registered charity, established since 1960, is a voluntary and community organisation based in Manor Park in the London Borough of Newham.

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MEET THE MARKETORDERS TEAM – KRYSTIAN OZOG, Chief Customer Care Officer

Have you ever wondered who is behind MarketOrders’ success?

At MarketOrders, we believe that the team is critical to a company’s success, which is why we’ve decided to highlight our fantastic talents in this series of blog articles. 

Today, you’ll find out more about Krystian Ozog, Chief Customer Care Officer, who’s been part of the team since the very beginning of MarketOrders. 

International background

Krys was born and raised in Poland, where his core education took place. 

In 2005, he moved to the UK and started working in construction while pursuing his passion for martial arts at GMMA Academy.

In 2013, Krys decided to focus on becoming a professional fighter and started working for a few digital startups run by Ram Krishnna, his martial arts coach and now CEO of MarketOrders. He also became Managing Director of non profit organisation called “British Sports Youth Trust” as well as Trustee and Volunteer for a number of other charities and community organisations.

His hard work and determination lead him to being a World Champion as well as an asset and an inspiration for MarketOrders.

His MarketOrders journey

As a Chief Customer Care Officer, Krys takes care of the products’ journey as well as MarketOrders customers. He ensures the quality of the products is top level and that they are being delivered directly to our customers safely, securely and on time.

He said: “I make sure that our customers are happy with both the products and our services. I also learn from them, adapt our services to their needs and always look for new ways to improve MarketOrders offering.”

Krys is a strong believer that new technologies have the power to change lives; he gave us his opinion on blockchain technology: “I am amazed and very excited about blockchain technology. I think it is a ground breaking technology that is already changing the world. It is a perfect fit for many industries, especially gold and diamond jewellery. It makes our revolutionary platform even safer and more secure and transparent.”

Part of the team since the very beginning, Krys has evolved and seen evolving MarketOrders through its startup journey, from a concept to an award winning business: “ 

Being a part of MarketOrders from the beginning has been a lifetime experience.

“I have been taking part in all possible operations at different stages of the development.

We’ve got some amazing professionals joining the team for the last couple of years. I think the team effort, enthusiasm and cooperation during our Crowdfunding campaign has built up the team spirit and is the most memorable event to date.”

An endless ambition

Krys is passionate about people, team work skills, work ethic, and attention to details, which he has built through sports and professional experience. He is also open minded and always looking for ways to improve himself and his work. What makes him feel happy is to jump into the unknown and support all kinds of operations that make him challenge himself and grow.

If he’s already reached to top in his sport career, Krys has ambition for this professional career and charity engagement too! Here is where he sees himself in 5 years: “In 5 years time I see myself help developing MarketOrders branches worldwide and help impacting other industries through the use of our technology. 

I see myself taking our GMMA Academy and non for profit organisation British Sports Youth Trust to another levels, opening our own gyms, training, inspiring and helping multiple people who will also join our quest.”

Co-Founders’ opinion

Sukhi Jutla, Co-Founder & COO: “Krys is a core team member having been with us from the start. He has a great can-do entrepreneurial attitude and always finds a way forward. He is an asset to the team and the company.”

Ram Krishnna, Co-Founder & CEO: “Krys is a very dedicated and passionate MarketOrders team member as well as a the greatest martial artist I ever trained. I have known Krys for over 10 years and he is a very hard working man and always looking to learn new things. He is curious, courageous and committed to deliver excellence.

If there is any other words more powerful to replace what I have said then I would replace it with that words. He is certainly an irreplaceable definite asset for me personally, and MarketOrders.”

Krys’ favourite quote

“It takes generosity to discover the whole through others. If you realize you are only a violin, you can open yourself to the world by playing your role in the concert.” Jacques Cousteau.

To get in touch with Krys, add him on LinkedIn now.

Get to know the rest of the team! 

Check out Ram, Sukhi, Gopi, Filip, George, Caroline.

MARKETORDERS CROWDCUBE CAMPAIGN GOES LIVE !!!

MarketOrders, an award-winning B2B marketplace for the gold and diamond jewellery industries, announces it has kickstarted its crowdfunding campaign on Crowdcube.com. Aiming to raise a minimum of £400k, the start-up has already reached 90% of its target through private investment before even going public. The company plans to use the funding to officially launch its platform, which will use blockchain technology to make the gold and diamond jewellery buying process more transparent.

Founded in 2016 by Sukhi Jutla and Ram Krishnna Rao, MarketOrders is on a mission to transform the way in which independent retail jewellers purchase gold and diamond products from suppliers. Specifically, MarketOrders uses technology to ensure jewellers can get the products they need faster, cheaper and directly from global suppliers, while cutting out the middle man.

As the first fully end-to-end B2B marketplace for the jewellery industry, MarketOrders is setting its sights high on the power of blockchain technology to weed out bad actors and money from the jewellery supply chain. As demand for gold jewellery continues to grow – in 2018, 48% of gold demand was consumed as jewellery – this will be critical to ensuring greater transparency at an industry level.

Sukhi Jutla, co-founder and COO of MarketOrders, said: “We’re thrilled to be crowdfunding for MarketOrders, and this funding will make a huge difference as we look to expand our exceptional team and invest heavily in updating our platform. We are passionate about supporting independent retail jewellers, and we strongly believe this marketplace will put the power back into their hands.”

Having been self-funded to-date, this first round of external funding will help MarketOrders grow its offer exponentially. The firm plans on making a number of strategic tech hires, who will primarily focus on developing the platform, which is currently in beta phase. The funding will also enable the start-up to bring on board a number of international suppliers and invest significantly in marketing.

The crowdfunding page is available here  with rewards ranging from discounts on products available through the MarketOrders marketplace, to a limited-edition solid gold 22-carat coin and 22ct jewellery set.

Ram Krishnna Rao, co-founder and CEO of MarketOrders, said: “Having worked on a number of jewellery ventures in the past, I feel confident that we’ve got a strong business model in MarketOrders. There was a clear gap in the market for an online marketplace that provides independents with superior buying benefits, and we’re excited to roll the platform out to more retailers and suppliers in the coming months.”

MarketOrders and its founder Sukhi Jutla have already won a number of awards, most recently being named as one of the Top 20 ‘Industry Visionaries’ by Outlier Ventures.

 

Click HERE to read finfeeds.com article

Click HERE to read www.fintech.finance article

Click HERE to read retailtechinnovationhub.com article

Click HERE to read bdaily.co.uk article

Click HERE to read fc.legal article

SUKHI JUTLA OF MARKETORDERS.NET AT “YOUNG WOMEN IN BUSINESS CONFERENCE” IN LONDON

MarketOrders Co-founder and COO Sukhi Jutla will be a chair speaker at “Young Women in Business Conference” taking place in London 30th May 2019

 

Sukhi is an award-winning entrepreneur, author of three books and part of the Mayor of London’s Skills for Londoners Business Partnership. She is the co-founder of MarketOrders, an online B2B platform for the gold and diamond jewellery industry. She is a leading international speaker, influencer and thought leader in tech and a qualified IBM Blockchain Foundation Developer. She is recognised by a number of industry awards including the Asian Women of Achievement Awards, Management Today’s “35 Women Under 35” and named a Top 100 European Digital Pioneer by The Financial Times and Google.

 

Click HERE to read the article

Revolutionising the jewellery retail industry with blockchain and AI

 

So much of the world has been revolutionized by technology yet the retail jewellery industry is still lagging behind.

 

The gold and diamond jewellery industry is still relatively untouched by the benefits of technology and this traditional industry which is run on trust has still not fully embraced the benefits that technology can bring to this sector.

 

It’s no longer enough to just have an online digital presence. The tech world is moving ahead fast with the rise of the blockchain, artificial intelligence (AI and machine learning (ML) that are all playing a critical role for the SME markets in general. these technologies are now being harnessed to authenticate products, speed up transactions and understand their customer profiles better in order to serve them in more new and innovative ways.

 

How SMEs can harness the power of new tech

MarketOrders is on a mission to harness the power of blockchain and AI in small retailers to bring in a new level of innovation.

 

At MarketOrders, we are excited about how innovation can be introduced into the retail industry via the application of the Blockchain and AI.

 

Since the gold and diamond jewellery industry is very new to technology and innovation, there is a huge unmet need in this market which will give rise to new opportunities and possibilities. This, in turn, will unlock a huge amount of potential.  Blockchain and AI will give superpowers to small retailers who are better able to compete.

 

Small retailers especially those who only have brick and mortar shops are bogged down with complex and chaotic systems as most of the processes are conducted offline.

 

Just imagine the efficiencies that could be created when the SMEs embrace digital processes and look to the blockchain and AI to help them better reach their customers and serve them in new ways.

 

Small retailers not only have the potential to transform their businesses but can change or adapt the way they interact with customers.

 

The Rise of Smart Retailing

In this digital experiential economy, the customers first point of interaction is now online and mobile through their smartphones. It is vital SMEs can embrace mobile technology and ensure they are able to reach their customers in the way they engage with technology. We call this the rise of Smart Retailing

 

Today there are more phones than people in the world. MarketOrders will democratize access to smart retailing in the way that Google democratized access to information.

 

Having MarketOrders as a technology partner, retailers do not need to build technology but just plug into our ready-made platform.

 

The Gold Jewelry and Diamond industry are ripe for disruption

The coming revolution in the space of Blockchain and AI into smart retailing can only come from digital upstarts such as MarketOrders rather than any retail unit or existing retailers collectively because today’s industry disruptors tend not to be incumbents.

 

In years to come, Blockchain, AI and Automation in business practice will be viewed like how people viewed the internet; an essential part of the business like smartphones are today.

 

Stay up to date with the latest news by signing up to our newsletter here: https://marketorders.net/

 

Written by CEO & Founder, Ram Krishnna Rao